With our expert product knowledge, eyetracker provides direct support to customers via email and telephone.
We also provide access to ASL’s customer support website where all our eye tracking systems are underpinned by free and comprehensive technical support from ASL. This includes ASL FAQs, software downloads and user manuals, troubleshooting and online support requests that are handled by highly experienced eye tracking systems specialists.
Website: ASL technical support website
The dedicated technical support staff all have real-world eye tracking research backgrounds and provide unlimited free technical support. The site also features news and announcements of all the latest updates, upgrades and software releases.
ASL has also created a deep and thriving research centre which provides a centralised repository of formal eye tracking research papers, citations and videos from the research community. This research centre proves to be extremely useful in guiding specific application requirements for new studies and demonstrates process and methodology across a number of fields including academic research, market research, military research, neuroscience and usability.
For help accessing technical support, training or system set up, please Contact Us.